Apollo Mission Control
Apollo Mission Control
Version 2.0b
Top QMEs Top QMEs |
Ranell Dugan Corey Bartlett Michael Snyder |
Top ACW Top ACW |
Russell Rowe Corey Bartlett Ranell Dugan |
Top Calls Top Calls |
Russell Rowe Chad Relis Chris Ribortone |
d e v e l o p e d
b y
- AT&T® Fax-Back [CLICK HERE]
- Online Office and ODBC [CLICK HERE]
- Office 6.0 Parallel Printer Cable [CLICK HERE]
- Many More in NEW PROCEDURES! [CLICK HERE]
H O T N E W S !
Please! Check the new procedures on the procedures page daily! [CLICK HERE]
- New this week:
| February 8, 1999 - | Welcome to rollout! We will be having refreshments in the break room and games throughout the day.
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| February 6, 1999 - | Congratulations to Bill Burns and Ranell Dugan on attaining their 5.0 QMEs!
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| February 4, 1999 - | Welcome to the NEW Team Apollo website. Please bookmark [CTRL-D] this site and check back daily, as we will make every attempt possible to provide you with the most up-to-date information available.
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| February 1, 1999 - | Congratulations to Daryl Lee for being named "Tech Lead of the Month" for December 1998! Keep up the good work.
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| Group | Week Ending: | AVG Talk Time | AVG ACW | Total Calls |
| Callcenter | February 7, 1999 | 11:23 | 6:32 | 14,701 |
| Apollo | February 7, 1999 | 9:22 | 6:28 | 3,184 |
| Comment: Great job on the ACD and ACW times, Team Apollo! Let's keep up the good work during rollout. | ||||
| Group | Week Ending: | AVG Talk Time | AVG ACW | Total Calls |
| Callcenter | January 31, 1999 | 10:48 | 7:32 | 10,051 |
| Apollo | January 31, 1999 | 9:02 | 7:55 | 2,485 |
| Comment: Once again we did a great job on the ACD times! Let's keep working on our ACW times. | ||||